Re-opening the clinic
Our clinic is reopening – and we’ll be working hard to keep you safe
It is with genuine joy that I sit down to write this. Finally, we have a re-opening date – our doors will be open again from the 22nd June, initially only to give treatment to urgent or high-need cases, although we hope to be able to return to giving routine care soon.
We are so happy at the prospect of seeing you all again. Over this lockdown period the hardest thing for me has been knowing my patients need my help and support more than ever and I’ve not been able to be there for them. It’s like having my wings clipped.
These times have been tough on all of us, and as I’ve said before, acupuncture and acupressure are fantastic for lowering stress and anxiety. So, I am thrilled to be getting back to doing what I love – making you feel more positive, be in less pain and feel more yourself again.
You may have a little trepidation about the world opening up again, but there is no need to feel nervous about attending an appointment with us. I want to assure you that we’re taking every possible precaution to keep both our patients and acupuncturists safe.
The British Acupuncture Council has sent all its members a 47-page guide on opening up our clinics again, and we’ve read every word of it. After lots of discussion, here are the precautions we’ll be implementing:
We will be sending out a Covid-19 Screening questionnaire and consent form which MUST be completed prior to your appointment. We’re being advised to refuse treatment if this hasn’t been done.
We will allow plenty of time between patients to allow us to thoroughly clean and sanitise our treatment rooms.
In order to protect everyone, we will be dressed in personal protective equipment (PPE) and although this will be very different to what you’re used to, beneath the masks are still the friendly faces you’ve got to know during your previous appointments.
If possible, please make cashless payments for your treatment.
We ask all visitors to the clinic to maintain a two-metre distance from all other people in the clinic. The only exception to this is with your practitioner who will let you know when it is appropriate to approach under two metres and for how long.
For social distancing reasons, unless you require assistance from a chaperone, parent or carer for specific support and care needs, we ask that you come alone for the appointment where possible.
To further minimise risk of infection, please avoid bringing anything but the bare essentials to the clinic.
Arrival and entering the clinic
We have spaced out patient arrivals and departures so that all visitors to the clinic can remain socially distant.
Please arrive just on time for your appointment and not before, as waiting in the clinic will not be possible. When you arrive please contact your therapist and he or she will escort you into the clinic.
We will be measuring everyone’s temperature when they arrive for their appointment. This includes every person to step into our clinic – both patients and staff alike.
Please wash your hands immediately upon entering the clinic. You will be directed to the appropriate facilities. There will also be hand sanitisers readily available for your use.
Please also wash your hands before leaving the clinic.
Face masks and respiratory hygiene
We are asking that patients wear ordinary surgical masks to the clinic. You may bring your own, though if you do not have a face mask, we can provide one for you at a nominal cost.
If you need to cough or sneeze whilst in the clinic, please use a disposable tissue and throw it away immediately. And please wash your hands immediately afterwards.
We know that you understand why we are respectfully asking you to abide by all of these measures, and hope you support the precautions we’re taking in order to be able to provide much-needed support to those who need it.
We believe we can slowly get back to normal with this additional care taken, as we continue to keep the curve low and limit new cases of Covid-19.
Our hearts and thoughts are with all those who have lost loved ones during this pandemic. Some people have been in the terrible position of not being able to say proper goodbyes or pay their respects to those they have lost. We know how devastating that will have been and our hearts and prayers are with those who have been affected in this way.
Sending all our love and care to each of you. Stay safe and we look forward to seeing you soon.
Please do give me a call on 07941 183774 to make an appointment, or to discuss any of the measures outlined in this article. Our priority is to help you to feel at your most comfortable during your visit with us.